Policies and Fees
We Proudly Accept
Cancellation and No-Show Policy
Cancelations: 100% /no-show; 50% /late cancellation24-hour notice of cancellation is required for all appointments. Late cancellations are charged at 50 % fee. “No Shows” are charged at 100% of fee. Please call me and leave changes or cancellations on my voice mail available 24 hours.
Confidentiality Policy
We are sensitive to the fact that information concerning you, your child and your family is private and personal. Trust and confidentiality are essential to building trusting relationships. We are committed to maintaining your privacy and protecting your personal information. The Learning Lamp will not disclose information except as required by law or when there is a threat to the health and safety of the individuals and families we serve.
Understanding Your Visit Limits with Your Insurance Plan
We believe it’s important for families to be fully aware of their therapy benefits, enabling them to plan financially and ensure their child’s therapy needs are met, especially in cases where there are therapy cap limitations on their insurance plan. We prioritize partnering with families to help them understand how insurance benefit limits may impact their child's care.
While we ask families to monitor their annual therapy visits—particularly if their child is receiving therapy services outside of EduSolutionsKC—our billing team also works diligently to track the number of therapy visits completed under our care. We do our best to notify families when they are nearing their visit limits. In such situations, our clinical and billing team will counsel your family on options for continuing services, considering the financial aspects you may be navigating.