Policies and Fees
Cancellation and No-Show Policy
Cancelations: 100% /no-show; 50% /late cancellation24-hour notice of cancellation is required for all appointments. Late cancellations are charged at 50 % fee. “No Shows” are charged at 100% of fee. Please call me and leave changes or cancellations on my voice mail available 24 hours.
Confidentiality Policy
We are sensitive to the fact that information concerning you, your child and your family is private and personal. Trust and confidentiality are essential to building trusting relationships. We are committed to maintaining your privacy and protecting your personal information. The Learning Lamp will not disclose information except as required by law or when there is a threat to the health and safety of the individuals and families we serve.
We Proudly Accept
You can pay via debit/credit card or Zelle.
You will be invoiced via email & you can easily pay by card within our secure system.
Understanding Your Visit Limits with Your Insurance Plan
We believe it’s important for families to be fully aware of their therapy benefits, enabling them to plan financially and ensure their child’s therapy needs are met, especially in cases where there are therapy cap limitations on their insurance plan. We prioritize partnering with families to help them understand how insurance benefit limits may impact their child's care.
While we ask families to monitor their annual therapy visits—particularly if their child is receiving therapy services outside of EduSolutionsKC—our billing team also works diligently to track the number of therapy visits completed under our care. We do our best to notify families when they are nearing their visit limits. In such situations, our clinical and billing team will counsel your family on options for continuing services, considering the financial aspects you may be navigating.
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.
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You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate.